Guided Tools To Move Products From Launch To Shelf To Consumer
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Frequently Asked Questions

Find answers to many of the most commonly asked questions.

If you do not find the information you require, please feel free to contact us directly:

(904) 512-3200 | [email protected]

The “I” stands for Information, the “X” stands for eXchange, and the “ONE” stands for one version, one location and one solution.

IX-ONE does much more than just take pictures. Of course, we do take very high quality, high-resolution pictures, but we also capture weight, dimensions and all of the product data available from the product label itself. We also work closely with our supplier-members to gather data not available from the product labels (i.e. tie/high, expiration date, decode instructions, etc.) and make it all available across the IX-ONE network. Another big difference is that our images and data are royalty free – meaning they can be used by our members as needed.

Yes. We capture data, images, weight and dimensions from the sellable unit, the inner-pack and the master case.

Yes, in addition to capturing product label data, dimensions and weight, we capture supply-chain data such as container type, shelf life days at production, tie/high, product storage conditions, shipping conditions, closed date decode instructions and much more.

IX-ONE started in the organic, natural, and specialty product industry; quickly becoming the preferred partner for complete, accurate, and standardized product data and images. We partnered with the biggest names to create the most complete product image and data set needed to support critical activities across the supply chain. Our founding members include: UNFI, KeHE, INFRA, SPINS, Presence Marketing, Hanson Faso, Acosta and New Hope.

Instead of relying on the suppliers to provide product data and images, we capture it ourselves – and actually provide it back to the suppliers for their own use. We physically handle each item to ensure that the data provided to our members is accurate, complete and standardized. IX-ONE is the ultimate product data and product resource because we go well beyond traditional data attributes and bring all the data together in one place. 

We take six cardinal images (front, back, top, bottom, left and right) of the case, inner-pack and sellable unit. In addition, we take left-oriented, right-oriented and front facing marketing images. Our images are perfect for e-commerce, planograms, sell sheets, store flyers and more.

There are three ways your product data and images can be shared. The first is through the IX-ONE network. Retailers, distributors, and your authorized brokers will automatically have access to your item content when they are IX-ONE members. The second way supplier-members can share their content is by downloading and sharing content outside of IX-ONE. The third way is through GDSN data pool access and GDSN data load and management services.

Your End-to-End Solution for Digital Product Content

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