There can be several reasons why you are not seeing your items in the IX-ONE Exchange:
1)The missing item was marked as discontinued.
2)The missing item has been updated causing the UPC12 to be changed on your item.
3)The missing item has not yet been submitted for capture/publication.
4)The missing item may have been submitted but is not yet ACTIVE.
Please reference our Professional Capture Services support page to have your item captured. Otherwise, please see the contact button options at the bottom of this screen if assistance is still needed.
