NOTE to our valued IX-ONE Members: Transition to our new innovative RIVIR platform is in progress. Stay tuned for more updates!

Product Load Form for Unit Professional Capture Services

Click the blue button BELOW to download our Product Load Form template for the products you are submitting for new capture or updates through recapture. This form is used to create a record of your product(s) that will be shipped for Professional Capture.

 

NOTES:  Please download a new copy each time to ensure you have the current copy. Do not send product without receiving authorization as this will create delays in processing or loss of product.

Please note if you wish to receive notifications of check-in, check-in exceptions and products published (made active), please be sure you have notified us of your current contact email.  These notifications come from a non-monitored system generated email box “[email protected]” – please be sure to add this address to your SAFE SENDERS list.

NOTE:  The only REQUIRED fields are the ones highlighted in yellow – Columns B, L, P and Q.  The other optional data detail fields help build a more complete product attribution.  There hidden columns are for INNERPACK and CASE and are therefore not applicable for this program.  This is for a UNIT level only capture.

 

Leave any non-pertinent columns BLANK.

 

Once the Load Form is entered into our system, shipping authorization instructions to ship live retail ready units(s) will be sent via email.  Please wait on this authorization before shipping to avoid delays or loss of product.

 

Please see drop downs below for added notes/instructions on specific fields to successfully complete the Load Form.

IMPORTANT NOTES ABOUT LIVE PRODUCT SUBMISSION:

Our commitment to our mutual trade partners is that we will weigh, measure, image, collect and verify all data to live retail ready product. The Professional Capture process will include completed GS-1 image sets including up to 12 high resolution images and associated product data supplied at the sellable unit level only.

Weights and dimensions

Planogram images – 6 sides

Marketing images – 3 (Left, Center, Right)

Nutrition only, ingredient only and barcode only images

All final images will include light post-production

Associated product data is validated through a double blind and verify process, ensuring the highest level of accuracy. Product attributes include planogram weights and dimensions plus available label and package data including:  ingredients, allergens, certifications, marketing claims, nutritionals, unit of measure, manufacturer, brand, etc.

  • Please note all non-perishable product will be donated to local food charities when the imaging and data capture processes have completed. Perishable items will be discarded. Click HERE for letter of donation.
  • Products without UPC barcodes or incorrect barcodes on the package, as well as mock-up or empty packaging will not be processed. These will have to be reshipped.
  • Products that arrived damaged will not be processed. These will have to be reshipped.
  • The complete capture process spans 2 to 4 weeks from receipt of live products.

 

Questions always welcome!

Production Description is not intended for “romance copy”. Please try to avoid duplicating language that should be noted in Flavor, Scent or Style columns.  NOTE:  This field will be reflected on your invoice details as well.

 

Product Flavor: If there is not product flavor/taste, leave blank.

 

Product Scent: If this is not relevant, leave blank.

 

Product Style: Examples could be kettle, baked, vegan capsule, botttled, etc.

While these columns are all optional, it is highly recommended that you complete as much as possible to ensure our mutual trade partners have information needed for their business systems.

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