Billing Frequently Asked Questions

The Data Council is an image and data service provider.  The IX-ONE Exchange is the single-source solution platform, where distributor and retailer partners can access supplier images and data for marketing initiatives, planograms, category management, space planning, publications, e-commerce, supply chain, and warehouse operations.  Our partners have access to GS1 compliant images, +1000 data points for each of your products – all available for easy download.  Our service is a critical process to bringing product images and attributes to life within many systems throughout the industry. Some partner names you may recognize are Whole Foods, KeHE, New Seasons, Fresh Thyme, Sprouts, UNFI and many more.


The RIVIR platform will be replacing the IX-ONE Exchange in 2024. RIVIR is a GS1 Certified Global Data Synchronization Network (GDSN) data pool. RIVIR was built from the ground up to be the only solution your organization needs to source, manage, and share the images and content you need to drive online and retail sales.

 

Looking for more information, please see our Members Support page , click HERE.

Click HERE to view a sample invoice

 

Please note that although items may be sent in the same shipment, they could appear on multiple invoices over 2-3 billing cycles.

Product being sent in for imaging and data attribution is a capture.  If updates are required, it will be recaptured. Either process requires submission of a Product Upload Form from your Company to initiate this process.

 

Once an item is initially captured, an annual ongoing renewal fee is incurred to maintain that capture in IX-ONE for visibility to Members.  

 

Please click HERE for more information on the capture process.

CLICK HERE for full list of payment options and instructions.

 

QUICK LINK: Click HERE to pay by credit card.

 

Bill.com

Look up our Payment Network ID on Bill.com and connect there.

PAYMENT NETWORK ID

0270552834836262

To update Purchase Order or any company/contact updates, please click HERE to submit to avoid your portfolio becoming at risk of inactivation.

Please try one of the following:

  • Click HERE to submit a request for follow up with details.
  • Call 904-512-3200 (Option 3)

If you are a member and would like to discontinue an item please CLICK HERE and follow the steps in the document.

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