I have a completed Product Load Form; how do I submit it?
Product being sent to IX-ONE for first time capture or re-capture (if your product has changed) requires use of our official load form that is kept current and updated here: Product Load Form. This is necessary to ensure a smooth check-in at our studio and to avoid capture delays or product loss for you, our valued […]
What is the process for sending in product(s) for new initial capture or to be recaptured (photography and product content)?
Product being sent to IX-ONE for first time capture or re-capture (if your product has changed) requires submission of a Product Load Form using 2 short steps (obtain current Load Form and once completed submit it). This is necessary to ensure a smooth check-in at our studio and to avoid capture delays or product loss for you, […]
I need to ship you some products for capture, what is your shipping address?
Before you ship product to us for photography and data capture, please ensure you have submitted your order using our Product Load Resource Center. This is necessary to ensure a smooth check-in at our studio and to avoid delays. Critical note: Please be certain you have received shipping authorization from The Data Council support team as our studio […]
When shipping in product for capture (photography and product content), do I need to ship a full case?
YES – but with good reason! Our commitment to our mutual trading partners is that we will weigh, measure, image, collect and verify all product content from live retail ready product through our Professional Capture Services. The Professional Capture process will be completed at all selling levels of the product (unit, inner pack or shelf caddy, and […]
Who is The Data Council (TDC) and/or what is IX-ONE?
The Data Council is an image and data service provider. IX-ONE is the industry’s choice for product data and images. As the dominate platform for trusted and reliable product content, distributors, and retailers access supplier content to power their marketing, e-commerce, planogramming, merchandising, supply chain, and warehousing operations. The IX-ONE Exchange is the single-source solution […]
Did SPINS acquire The Data Council (IX-ONE)?
6.4.24 – SPINS acquires The Data Council, creating a smarter content management platform for the natural product industry. Please click HERE for the press release. We understand you will have questions. Please know our teams are working tirelessly to be better together and we will be updating our valued members as updates occur. For now, it’s business as usual. Please […]